Basics Engage Refund Policy

Our refund policy at Basics Engage is designed to ensure fairness and transparency for our users. We understand that situations may arise where a refund is necessary. Refunds are considered on a case-by-case basis, and eligibility is contingent upon the circumstances surrounding the request.

Requesting a Refund

If you believe you are eligible for a refund, please Contact us. In your communication, provide detailed information about the reasons for the refund request, along with any supporting documentation. Our team will carefully review your case and respond promptly to guide you through the process.

Refund Processing

Once your refund request is approved, the processing time may vary depending on the payment method used for the initial transaction. Refunds are typically issued through the same method as the original payment. Please be aware that while we strive to process refunds in a timely manner, it may take a few business days for the funds to reflect in your account.

We appreciate your understanding of our refund policy and thank you for choosing Basics Engage for your email sending needs. If you have any questions or require assistance, our support team is ready to help.